5

I was referred to Burdick through another Autor epair business. My first impression was how they paid attention to your concerns, they actually listen! They went step by step to explain what they could do to attempt to help you, not pushing things on you to make money, but they put my concerns first. If they couldn't service my car I can pick it up, no problem. That's exactly 💯 what happen. I would highly recommend them if want someone to be honest with .As a woman walking into some thes Auto repair can be scary and uneased,because we're taken advantage of sometimes. Thank you Burdick for your help! Kathleen Cousin

1

Great If you need to be overcharged and wait. They don’t need your business, their prices and service demonstrated that for me. Brought my car in for evaluation as my AC was not blowing cold anymore. I expected to be called the next day and told that they could try replacing whatever was broken but that might lead to other issues and more parts would need to be replaced or it might lead to other repairs. Instead I had to call them to check on when my car was going to be checked out. For two days I called at the end of the day and told “oh the tech is working on it right now, he’ll write up the report and talk to you about it then.” I then got an invoice to have my entire AC system replaced, 5k in parts and another 3k in labor. I was charged $129 for “diagnostics” just having them draw up the estimate and point out every little thing that they can charge me for switching out when I was referred there cause their website offers a special for $69 diagnostics special. This facility is obviously been optimized to work in this capitalist society we have going. Lying and then overcharging. I suggest looking elsewhere.

5

It was really nice experience they have given a clear picture of my car through checkup, it was helpful

5

Nothing but excellence from this shop. I will be using this shop for years to come.

5

Set my appointment for a new starter on my diesel truck and they didn’t disappoint. They kept their word on the quote, which was well priced compared to diesel shops around town. They also kept there word on being able to get me in and out on the same day. I would definitely recommend this shop.

5

Awesome place. Replaced inner pull handle...fast and great price. I will use this place again as needed. Highly recommend

5

Excellent customer service. Needed my car checked for registration and they got me right in! I highly recommend them. They were very professional from start to finish.

5

Burdick does great work and treats the customers with respect. In particular, women can feel good about coming here and not receiving condescending comments or attempts to upsale service.

Thank you so much Crysta for the kind words, this truly means a lot to us! We believe every customer deserves to be treated with honesty, respect, and transparency—regardless of who they are or how much they know about vehicles. Our goal is to make sure everyone feels comfortable, informed, and confident in the decisions they make for their vehicle. We never want anyone to feel pressured or talked down to. Thank you for trusting Burdick Auto Solutions and for taking the time to share your experience!

- Burdick Auto Solutions
5

Thank you so much Matt for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to support Burdick Auto Solutions. We’re grateful for your business and look forward to taking care of you and your vehicle again in the future!

- Burdick Auto Solutions
3

Generally good but the receipt was lacking in details about what was done. Such as oil used, alignment details, or Overall review of my car. I feel that I paid a premium price and expected more. I am sure you keep mechanics notes. Please share the details.

Thank you for your feedback Bill! We completely understand your concern and agree that when you invest in your vehicle, you should have clear and detailed information about the services performed. We have sent over the additional information you requested, including the details from our technician’s notes. We appreciate you bringing this to our attention. Your feedback helps us improve how we communicate the work performed and ensure our customers have all the information they need. Thank you again for choosing Burdick Auto Solutions and giving us the opportunity to address your concerns.

- Burdick Auto Solutions