5

Everybody was extremely kind and helpful.

5

Excellent service. Trustworthy operation I keep going back to after 20+ years.

G E, thank you for the outstanding 5-star review! We're honored to have your trust and loyalty for over 20 years, and we're committed to continuing our excellent car repair services for the years to come. Your support means the world to us!

- Burdick Auto Solutions
1

I have been taking numerous cars here for years. Back since they had their original location by the downtown library. In November I took my 2002 BMW which has a ABS warning light on for diagnostics and an oil change. Even since then the interior of the car reeks of oil. And to add insult to injury the tech did not even reset the maintenance due light for the oil change. Also the tech who looked at my car identified the problem but they did not pursue getting the required part and completing the repair. I will never take this car back to them for any reason. As has been their procedure recently they also identified a laundry list of other things they suggested the car needed. Most of them totally unnecessary. Certainly not the level of service and customer care I had come to expect from Burdick.

We sincerely apologize for your recent experience with us and appreciate your long-time patronage. We are sorry to hear about the issues with your vehicle after service. It’s concerning to learn about the oversight of not resetting your maintenance light and the incompletion of repairs. Please know that your feedback is invaluable, and we are committed to addressing these issues to improve our service. If you would like to discuss this further, please contact us directly. Thank you for bringing these matters to our attention.

- Burdick Auto Solutions
5

Thank you for your excellent rating, Michael! We're thrilled to know you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

- Burdick Auto Solutions
5

Burdick Auto Solutions did awesome work and customer service. I wanted them to look at drivers window auto up not working and an oil change. They found a simple programing problem, corrected it and I wasn’t charged the diagnostic charge. I became a Burdick’s regular customer. I was going to the GMC dealer before and they told me I’d have to leave my truck for three days.

Sonny, thank you for the fantastic 5-star review! We're thrilled to hear that our quality car repair work and exceptional customer service turned you into a regular Burdick Auto Solutions customer. We're grateful for your support and look forward to serving you in the future!

- Burdick Auto Solutions
5

Great job, on time and with a nice understanding of the needs of the driver in a challenging environment

Bill, thank you for the terrific 5-star review! We're happy to hear that our on-time car repair services and understanding of your unique needs left a positive impression. Your kind words and support are greatly appreciated!

- Burdick Auto Solutions
5

Great job, on time, the best in McKinney

5

Since we moved to Princeton we've been talking our vehicles to Burdock. Great staff! The owner (Earl) is fantastic! If you're looking for a great shop go to Burdock!!!!

Robert, thank you for the fantastic 5-star review! We're thrilled that you've chosen us for your car repair needs since moving to Princeton. Your kind words about our staff and Earl are truly appreciated, and we're committed to continuing our excellent service for you and the community.

- Burdick Auto Solutions
5

These guys do an incredible job. I’ve had work done with them two times now And from now on, they will be my only shop if There’s a Problem with a car. I ran in into some shady mechanics And people trying to fix things that didn’t actually need to be fixed just to increase their bottom line. This is not them. These guys have the upmost integrity And best customer service. I was helped out by Cameron and One of their mechanics They were both amazing. Gave me clear communication and updates on what was going on with my car. Always followed up and called me back at a timely manner. Great people to work with best shop in the McKinney area

The Couch Potatoes, thank you for the exceptional 5-star review! We're honored to be your go-to car repair shop, and we appreciate your recognition of our integrity, customer service, and clear communication. Your support motivates us to continue providing top-quality service to our valued customers in the McKinney area.

- Burdick Auto Solutions
5

I called, panicked because my time frame to fix was short. Nothing rattled this team. They welcomed me at 8am next day! Diagnosed quickly. Offered Plan A fix & if that doesn't work, we can do Plan B! Plan A was the least expensive option. Love this team & truly appreciate their heart to serve the McKinney community & beyond. Have been customer since 2009. They have been keeping my cars road worthy & safe for years. Costs aren't going down. But, a one time repair is better than a car payment any day!

Kat, thank you for the fantastic 5-star review! We're thrilled that our prompt, flexible service and dedication to our customers have made a lasting impression since 2009. We truly appreciate your support and trust in our car repair expertise, and we're here to ensure your vehicles stay road-worthy and safe!

- Burdick Auto Solutions