I was able to get a quick appointment to bring my 2007 SUV in the shop to repair an electrical problem,and perform several normal maintenance items. As it turned out the electrical problem was more extensive than I first anticipated. However since I have been a satisfied customer for several years I trusted their assessment and agreed to the estimated cost. When I picked up my vehicle the final cost was significantly lower than the estimate. Based on this and all my prior experiences, Burdicks does the job right, at a very fair price, and has never recommended service or repairs that are not needed.