5

Burdick Auto Solutions is GREAT! Earl Burdick has been in McKinney for a very long time. Several weeks ago the A/C went out on my 14-year-old Ford. Absolutely dreaded even thinking about getting it fixed at the local Ford dealership. Then remembered Burdick's, called them up on a Tuesday afternoon and was given a 9:00 appointment on Thursday. When I arrived for my appointment, they already had me in their system, with the issue concerning the A/C problem. After checking me in, they asked if I needed a ride home! They didn't just look at my A/C problem, they checked out the entire vehicle and at 2:00 I received a text detailing their findings, issue by issue, documented with photographs and pricing. All I had to do was accept/reject each issue on the text. They identified two other issues I knew I had but had not told them about. After selecting the work I needed done, I called to find out when my vehicle might be ready and was told they expected to have it ready by end of day Friday. Received a text at Noon on Friday that my vehicle was ready. The best service (and pricing) I have ever experienced. When I dropped off my vehicle, I took a walk down the service bays and noticed how busy the Service Technicians were and the mix of both commercial and private vehicles what were being serviced. The other thing I noticed was the Technicians, although they were all busy, they really seemed to enjoy working there. Everyone was very courteous, no hard-sell and I won't be going anywhere else for vehicle service going forward. Burdick Auto Solutions is the BEST!

5

Very personable, friendly, professional, and trustworthy experience. Burdick took great care of my truck in a timely manner as promised too! Will not take my vehicles any place else for anything, minor or major, but Burdick Auto Solutions!

5

Staff is always professional, polite, and quick to respond. Work was done quickly. I always feel like I'm being treated fairly.

5

Good service, well done.

5

This was my first time receiving service from Burdick Auto Solutions. Had an AC issue on my Tacoma. What struck me about my initial conversation with the service advisor was how thorough he was with the actions they were taking to assess the issue. The details with follow up communication was also very good. They provided me with a comprehensive list of items to address so although I declined some of the services , I at least have a plan to eventually address each one. Price was fair as I had another estimate in hand and not nearly as thorough as Burdick’s. They have earned my trust and business going forward.

5

As always great work, courteous employees good service thankyou

5

Found out about Burdick from neighbors on Next Door. I have had various repairs performed there over at least the last couple of years. I am very satisfied with the work they have done.

5

Very thorough and easy to work with. And they fixed our problem!

5

Burdick’s always does excellent work! Took my truck in for rear suspension noises. They diagnosed the problem, got the repairs done and had me back on the road quickly. The best part was they didn’t try to upsell me work that didn’t really need to be done. Will always go to Burdick’s for all my auto repair needs.

5

Honest and good quality work! I put my trust in them